Privacy Policy

1. Introduction

Welcome to Epic Content Studio. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Epic Content Studio is operated by Camila Hanada (sole trader), based at Lower George Street, Dun Laoghaire, Dublin, Ireland. For the purposes of the General Data Protection Regulation (GDPR), we are the data controller of your personal information.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: first name, last name, username or similar identifier
• Contact Data: email address, phone number, social media handles
• Financial Data: payment information when you purchase our services
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: information about how you use our website and services
• Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To process payments for our services
• To communicate with you via email regarding our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To send you marketing communications and promotional emails (with your consent)

We process your personal data only when we have a lawful basis to do so, such as your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate business interests (for example, improving our services or marketing similar services to existing clients).

4. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use a cookie consent tool to allow you to control which categories of cookies are used (essential, analytics, marketing, etc.). You can change or withdraw your consent at any time through your browser settings or our cookie banner.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Your Legal Rights

Under data protection laws, you have rights including:

• The right to access your personal data
• The right to rectification of your personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• Rights in relation to automated decision making and profiling

7. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact:

If you have concerns about our use of your personal data, you have the right to lodge a complaint with the Data Protection Commission (www.dataprotection.ie).